Career Opportunities at BML
Job Responsibilities:
• Achieve deposit mobilization, focusing on a cost-effective mix of CASA/TD, and generate revenue through both existing portfolios and new-to-bank (NTB) acquisitions
• Build and maintain strong customer relationships, ensure high levels of satisfaction, and handle inquiries, complaints, and banking transactions effectively
• Promote and cross-sell retail banking products to meet sales objectives and drive business growth
• Enhance process efficiency, monitor customer fund movement, and ensure smooth handling of portfolios while improving productivity and service delivery
• Coordinate with operations staff to ensure excellent service, adhere to the sales model process, and provide regular performance reports to the Branch Manager
Department:
Branch Banking
Qualification:
• A minimum of a Bachelor's degree or its equivalent from an HEC-recognized university
• Master’s Degree is a Plus
Certification:
• Special Certification(s) in related field is preferred
Job Experience:
1-3 years relevant Experience within banking industry
Skills:
• Build and maintain strong client relationships, achieve sales and cross-selling targets, and promote banking products to meet customer needs and generate business growth
• : Resolve customer issues effectively, ensure compliance with banking regulations (e.g., KYC, AML), manage client portfolios, and meet or exceed performance and acquisition targets
Location:
Multiple Locations across Pakistan
Application Deadline:
30-Jun-2026
Apply NowJob Responsibilities:
• Drive deposit mobilization, focusing on a cost-effective mix of CASA/TD and generating revenue through both existing portfolios and new customer acquisitions (NTB)
• Develop and maintain strong customer relationships, ensuring high satisfaction levels, handling inquiries/complaints, and supporting customer banking transactions
• Actively promote and cross-sell retail banking products to meet sales objectives and expand the customer base
• Ensure smooth handling of portfolios, monitor customer fund movement, and visit clients for deposit acquisition and relationship deepening, while maintaining process efficiency
• Coordinate with operations staff to ensure excellent service delivery, follow the sales model process, and provide timely reports to the Branch Manager, while maximizing the sale of bank products/services
Department:
Branch Banking
Qualification:
• A minimum of a Bachelor's degree or its equivalent from an HEC-recognized university
• Master’s Degree is a Plus
Certification:
• Special Certification(s) in related field is preferred
Job Experience:
Minimum 3 years relevant Experience within banking industry
Skills:
• Strong ability to build and maintain client relationships, cross-sell banking products, achieve sales targets, and generate revenue from both existing portfolios and new acquisitions while delivering exceptional customer service
• Skilled in financial analysis, portfolio management, ensuring regulatory compliance (e.g., KYC, AML), and effectively resolving client issues while staying informed about market trends and competitor offerings
Location:
Multiple Locations across Pakistan
Application Deadline:
30-Jun-2026
Apply NowJob Responsibilities:
• Drive branch business growth by achieving deposit, ensuring a cost-effective mix of CASA/TD, and maintaining high service standards
• Lead branch operations, including staff hiring, training, and performance management, while ensuring compliance with SBP regulations, internal policies, and operational controls
• Supervise customer service delivery, resolve queries/complaints in a timely manner, and ensure compliance with SOPs, audit requirements, and security protocols
• Oversee financial accuracy, including accruals, income/expense liquidation, and approval of expenses, while coordinating with internal/external audit teams
• Foster a motivated and high-performing team, ensuring ongoing training, development, and adherence to regulatory requirements, while managing branch performance and service standards
Department:
Branch Banking
Qualification:
• A minimum of a Bachelor's degree or its equivalent from an HEC-recognized university
• Master’s Degree is a Plus
Certification:
• Special Certification(s) in related field is preferred
Job Experience:
3-5 years relevant Experience within banking industry
Skills:
• Proven ability to lead and motivate teams, drive sales growth, achieve deposit targets, and ensure excellent customer service while maintaining compliance with banking regulations and internal policies
• Strong expertise in branch operations, financial management, risk mitigation, staff training, and maintaining high service standards while ensuring timely resolution of customer issues and adherence to regulatory requirements
Location:
Multiple Locations across Pakistan
Application Deadline:
30-Jun-2026
Apply NowJob Responsibilities:
• To lead and drive end-to-end recruitment strategy and execution for Branch Banking roles nationwide, including volume and batch hiring initiatives, ensuring timely acquisition of high-quality talent aligned with business growth and expansion plans.
• Lead end-to-end recruitment for Branch Banking positions including Branch Managers, Operations Managers, Relationship Managers, CASA Sales, Credit Officers, Tellers, and other frontline roles.
• Manage large-scale, regional, and batch hiring drives to support branch expansion, new branch launches, and replacement planning.
• Plan and execute walk-in interviews, assessment days, and mass recruitment campaigns.
• Partner closely with Regional & Area Managers for workforce planning and hiring forecasts.
• Ensure achievement of hiring KPIs including TAT, quality of hire, and cost optimization.
• Demonstrate strong understanding of branch banking structures and KPIs (CASA growth, NTB acquisition, cross-sell targets, portfolio management).
• Assess candidates on banking product knowledge, regulatory requirements, operational risk awareness, and sales capabilities.
• Develop and monitor recruitment dashboards (TAT, pipeline strength, offer-to-join ratio, source effectiveness, batch hiring conversion ratios).
• Utilize analytics to forecast workforce demand and improve sourcing strategies.
• Present structured MIS reports and hiring insights to leadership. Drive data-backed hiring decisions.
• Maintain strong knowledge of the banking/NBFC talent landscape across regions.
• Leverage LinkedIn, job portals, social media platforms, referrals, vendor partnerships, and personal industry networks.
• Conduct competitor mapping and compensation benchmarking.
• Build strong talent pipelines for critical and high-volume roles.
• Conduct structured and competency-based interviews.
• Ensure compliance with recruitment policies and audit requirements.
• Support employer branding initiatives including job fairs and career expos.
Department:
Talent Acquisition - Human Resource Division
Qualification:
• Minimum Bachelor’s degree from an HEC Recognized University (MBA/PGDM in HR preferred).
Certification:
• Special Certification(s) in related field is preferred.
Job Experience:
8+ years of experience in Branch Banking Recruitment.
Skills:
• Proven experience managing volume and batch hiring campaigns.
• Strong expertise in recruitment analytics and reporting.
• Strategic Workforce Planning.
• Volume & Batch Hiring Management.
• Data Interpretation & Reporting.
• Technical Understanding of Banking Roles.
• Strong Market Knowledge & Networking.
• Influencing & Negotiation.
• Data-Driven Decision Making.
• Can-Do Attitude & High Ownership.
Location:
Head Office, Karachi
Application Deadline:
15-Mar-2026
Apply NowJob Responsibilities:
• To manage end-to-end hiring for Corporate & Support Functions at Head Office and support execution of the Management Trainee Program (MTO) to build a strong future leadership pipeline.
• Manage recruitment for HR, Finance, Risk, Compliance, IT, Operations, Legal, Marketing, Audit, and other support functions.
• Coordinate with functional heads to understand technical and competency requirements.
• Ensure timely closure of mid-level and niche positions.
• Support end-to-end execution of the Management Trainee Program including campus engagement, CV screening, assessment coordination, and interview management.
• Coordinate with universities for campus drives and employer branding initiatives.
• Assist in planning and executing assessment centers.
• Maintain strong candidate engagement during pre-joining and onboarding stages.
• Develop strong understanding of corporate support functions and required technical competencies.
• Screen candidates based on functional expertise and domain knowledge.
• Conduct structured and competency-based preliminary interviews.
• Maintain recruitment trackers and dashboards for support functions and MTO hiring.
• Analyze hiring trends, source effectiveness, and conversion ratios.
• Provide data-driven insights and reports to HR leadership.
• Conduct market research and competitor mapping.
• Leverage LinkedIn, job portals, referrals, campus networks, and personal professional networks.
• Stay updated with salary trends and talent availability in Karachi market.
Department:
Talent Acquisition - Human Resource Division
Qualification:
• Minimum Bachelor’s degree from an HEC Recognized University (MBA/PGDM in HR preferred).
Certification:
• Special Certification(s) in related field is preferred.
Job Experience:
4+ years of experience in hiring for Support Functions.
Skills:
• Technical Understanding of Corporate Functions
• Data & Analytics Orientation
• Market Knowledge & Networking Strength
• Stakeholder Coordination
• Multi-Role Management
• Data-Driven Approach
• Attention to detail
• Can-Do Attitude & Execution Focus
Location:
Head Office, Karachi
Application Deadline:
15-Mar-2026
Apply NowJob Responsibilities:
• All complaints must be addressed within agreed timelines while ensuring adherence to organizational and regulatory policies/guidelines.
• Handle and process complaint lodgments received through channels other than the call center (e.g., email, Branch, BMP, letters, etc.).
• Ensure all complaints are initiated or reassigned within 1 working day and strive to resolve the maximum number within the defined Turnaround Time (TAT).
• Acknowledge all complaints within 48 hours of receipt.
• Send interim responses to customers on the 10th working day if the complaint is not resolved by then.
• Ensure at least 90% of complaints are closed within the defined TAT.
• Maintain a comprehensive MIS of all complaints, including records received from SBP, BMP, and other formal letters, to support audit trails.
• Follow up with relevant stakeholders before any potential TAT breaches for complaints lodged through any channel, including the call center.
• Attend weekly meetings with the Unit Head – CRMU to review complaint trends, escalations, and pending issues.
• Proactively highlight recurring issues based on daily complaint analysis to support process improvements.
• Conduct Root Cause Analysis (RCA) for all complaints prior to closure to prevent recurrence and support process enhancements.
• Ensure zero complaints remain unresolved beyond 15 days from the date of lodgment.
• Ensure all Acknowledgment Letters, Interim Responses, and Closure Communications are properly filed on a daily basis and maintain an accurate daily MIS.
• Undertake any other duties as assigned by the Line Manager in alignment with the scope and responsibilities of the role.
Department:
Service Quality Department
Qualification:
• A minimum of a Bachelor's degree or its equivalent from an HEC-recognized university
Certification:
• Special Certification(s) in related field is preferred.
Job Experience:
01 - 02 years of relevant experience.
Skills:
• Attention to detail
• Teamwork
• Managerial skills
• Stakeholder management skills
• Strong interpersonal and communication skills
• Ability to prioritize and meet critical deadlines
• Strong job knowledge of CGHM guidelines
Location:
Head Office, Karachi
Application Deadline:
29-Mar-2026
Apply NowJob Responsibilities:
• Manage all production databases on heterogeneous environment over (Sybase, ivISSQL, MYSQL) including Core-Banking & &Channels Databases for smooth and un-interrupted banking operations and other services. Manage a monitor DR systems to make sure the High Availability of production 13Bs.
• Managing Database Replication to ensure HIGH Availability of databases.
• Provide ad-hoc support in-case of problem in production & UAT systems/environments to make sure the smooth operations.
• Manage It monitor DR systems to make sure the availability of production database
• Deals with IT Audits Er Security implementations for databases.
• Provide pro-active support. for UAT systems/environments
• Engaged in research & development to help boost performance & to ensure database patching.
• Active team member of New-Core Banking Applications (iMAL) for server setups and respective application installations etc.
• Upgrade database platforms to latest to maximize the utilization of system for optimal results
• Provide support of SAN storages on Hitachi for the production & DR,
• Provide support for SUN Servers on M7-8 E MR-8 based on Oracle Solaris OS (i.e. Production, onsite backup & DR etc.
• Creation of UAT environments on demand based on requirements.
• Knowledge of encryption (at rest and in transit), data masking, and robust user access controls (RBAC).
• Understanding of financial data security standards as per SBP regulations.
• Experience maintaining comprehensive audit trails and preparing for regulatory compliance reviews.
• Ability to optimize slow-running queries, manage indexing, and use monitoring tools like SSMS, SQL Profiler, or Solarwind.
• Proficiency in Sun Solaris, Linux (RHEL/CentOS) and Windows Server environments to Manage Backup and stats gathering using CORNJOBS.
• Hands-on experience with technologies like SQL Server Always On Availability Groups, MySQL Master-slave replication.
• Expertise in major relational database management systems, specifically Microsoft SQL Server (2014–2019), MySQL 5.1,5.7,8.4 SYBASE 16
Department:
Information Technology
Qualification:
• A Bachelor’s or Master’s degree in Computer Science, Information Technology, or as per Bank’s policy or a related engineering field.
Certification:
• Sybase ASE certified
• Microsoft: Database Administrator Associate or SQL Server certifications
• MySQL Certified
Job Experience:
3–5 years of post-qualification experience in database administration within medium to large-scale production environments
Skills:
• High –availability of DB uptime
• Strong analytical thinking, problem-solving under pressure (for 24/7 on-call, and the ability to explain technical risks to business stakeholders.
• Maintenance of applicable regulatory standards
Location:
Head Office, Karachi
Application Deadline:
30-Apr-2026
Apply NowJob Responsibilities:
• Handing of complex hybrid infrastructures
• Adherent to stringent financial regulations
• Managing emerging operational resilience standards
• Management and monitoring of Data center, Disaster Recovery (DR) site and Data Backup site
• Training, assigning and evaluating tasks to team members on daily basis.
• Design, configure, and administer DR plan and DR drill activity for the department.
• Responsible for performing, verifying and deploying operating system and other applications patches and upgrades.
• Responsible for performing and verifying of Backup/ restoration activity of servers within data center.
• Maintain performance standards, policies, procedures implementation and enforce security policies and procedures using Antivirus, group policy, Internet Proxy and other tools.
• Performing and fulfilling documentation and compliance requirement as per Banking standards and audit reviews.
• Managing and planning compute, storage and infrastructure resources and capacity.
• Configures, maintains and troubleshoots all servers with in data center located at Primary site.
• Deploy operating system and other applications security patches after the approval from Systems Administrator.
• Responsible for performing backup activity for all servers within data center.
• Maintains and configures Active Directory Services for all staff of the Bank.
• Physical installation of new servers / relocation of existing servers whenever required.
• Create, maintains, delete email accounts of all staff of the Bank.
• Any other assignment given by the reporting head.
• Ability to develop and test rigorous Disaster Recovery (DR) plans, including "Active-Active" replication and semi-annual live failover drills.
• Well verse in managing Microsoft Exchange.
• Installation of new servers including relocation of existing servers
• Maintenance and configuration of Active Directory Services
• Backup activity for all servers within data center
• Deployment of security patches on operating system and other applications
• Configuration, maintenance and troubleshooting abilities for all servers with in data center
Department:
Information Technology
Qualification:
• A Bachelor’s degree (minimum 16 years of education) in Computer Science, IT, or a related field from a recognized university. A Master’s degree (MS or MBA) is highly preferred for managerial roles.
Certification:
• Certified Data Centre Professional (CDCP) or Certified Data Centre Facilities Operations Manager (CDFOM).
• ITIL 4 (Infrastructure Library)
• MCSE (Core Infrastructure), RHCSA (Red Hat), Certification of Virtualization, Cloud or VMWARE certification and Microsoft Exchange Certification
Job Experience:
At least 8–10 years of progressive IT experience, with at least 5 years specifically in a senior level capacity overseeing data center operations or enterprise systems.
Skills:
• Knowledge of industry standards such as ISO 27001, PCI-DSS, and local central bank regulations (e.g., SBP or ECB mandates).
• Skilled in negotiating Service Level Agreements (SLAs) and managing third-party support contracts for critical hardware and software.
Location:
Head Office, Karachi
Application Deadline:
30-Apr-2026
Apply Now